EDUCATION
Atlantic Technological University
Bachelor of Arts in Application Design and User Experience
Sligo, Ireland
Seneca College
Advanced Diploma in Computer Programming and Analysis
Toronto, Canada
EXPERIENCE
Canadian Imperial Bank of Commerce
2019 - 2020
Technical Analyst CO-OP
Toronto, Canada
Duties Performed
- Wrote scripts in Bash, PowerShell, C++, and Java for the purposes of monitoring the timing and accuracy of stock market information.
- Performed operating system, software, and hardware troubleshooting on stock trader workstations.
- Installed and configured financial software such as Bloomberg Terminal, Thomson Reuters Eikon, Eikon FXT and Reuters 3000 Xtra, on stock trader workstations.
- Collaborated with Technical Analyst and Information Technology teams to tackle complex user issues.
- Provided vendor management in the form of phone calls and emails; addressing the concerns of stocks traders and other business stakeholders.
- Reported to Lead Technical Analyst
Sobeys
2017-2021
Produce Clerk
Richmond Hill, Canada
Duties Performed
- Addressed customer inquiries and concerns regarding the location, price, and quantity of various produce goods.
- Received, organized, and stocked several pallets of fresh produce deliveries.
- Maintained a clean, safe, and organized environment for customers and employees.
- Worked with a team to disassemble, clean, rearrange, and reassemble produce displays.
Second Cup
2016-2017
Barista
Richmond Hill, Canada
Duties Performed
- Managed transactions with customers using POS terminals
- Collected payments via cash or card.
- Redeemed coupons and gift cards.
- Served an assortment of beverages including coffee, lattes, smoothies and italian sodas.
- Maintained a clean area of operation.
- Ensured that the food being sold was fresh and still in-date.
EPS Security
2015-2016
Security Guard
Richmond Hill, Canada
Duties Performed
- Monitored several security cameras from the concierge desk.
- Performed regular walks around the perimeter to maintain building security.
- Responded to building tenant concerns, including, security concerns and other inquiries.
- Logged security events that had occurred during the shift.
McDonald's
2013-2015
Kitchen Crew Member
Richmond Hill, Canada
Duties Performed
- Prepared various food items for the customer's consumption.
- Maintained a clean area of operation.
- Maintained appropriate stock levels in the kitchen.
- Worked with managers and team members to fulfill large orders.
Foxhunter Equestrian Center
2011-2012
Labourer
Whitchurch-Stoufville, Canada
Duties Performed
- Lead groups of horses from their living quarters to their respective outdoor paddocks.
- Cleaned vacant horse stalls and replaced their beddings.
- Replenished food supplies within horse stalls.
- Responded to customer inquiries concerns.
SKILLS
HTML
CSS
JavaScript
Python
React.js
Design Thinking
User Research
Wireframing
Prototyping
A/B Testing
Figma
Adobe XD
Content Strategy
Content Writing
Digital Marketing
CERTIFICATES
Google UX Design
Coursera
ongoing
Topics Covered
- Design Thinking
- User Research
- Content Strategy
- UX Writing
- Cognitive Psychology
Writing for the Web
LinkedIn Learning
ongoing
Topics Covered
- Content Strategy
- Editing
- Copywriting
Business-to-Business Sales
LinkedIn Learning
2022
Topics Covered
- Effective Sales Pitching
- B2B Sales Strategy
- Collaboration
Technical Sales: The Role of the Sales Engineer
LinkedIn Learning
2022
Topics Covered
- Sales Pitches
- Sales Engineering
- Meeting Technology and Business needs
INTERESTS
PC Builds
Cars
Real Estate
Technology
Personal Finance
Music
Video Games
Writing
Business